Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our service:

• Contact information — email address or Telegram handle when you contact us for support.
• Usage data — anonymous statistics about how the software is used (session duration, feature usage frequency). No personally identifiable information is included.
• Device information — operating system type and version, used solely for compatibility diagnostics.
• Payment data — processed entirely by third-party payment providers. We do not store card numbers or banking details.

2. Information We Do Not Collect

We are explicit about what we never collect:

• Your poker hand histories or in-game decisions.
• Account credentials for PokerBros, ClubGG, or any other platform.
• Screen recordings or screenshots of your gameplay.
• Location data beyond country-level (derived from IP for fraud prevention only).

3. How We Use Your Information

Information collected is used exclusively for:

• Responding to support requests via Telegram or email.
• Diagnosing technical issues and improving software stability.
• Preventing fraud and enforcing our Terms of Use.
• Sending important service updates (not marketing) if you have opted in.

4. Cookies and Tracking

Our website uses minimal cookies:

• Essential cookies — required for the website to function. Cannot be disabled.
• Analytics cookies — anonymous aggregate traffic data (e.g. page views). No cross-site tracking.

We do not use advertising cookies, retargeting pixels, or third-party tracking scripts.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

• Payment processors — solely to process transactions.
• Legal obligations — if required by applicable law or a valid court order.

6. Data Retention

Support communications are retained for up to 12 months and then permanently deleted. Anonymous usage statistics are retained indefinitely in aggregated form only.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict certain processing activities.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us via Telegram.

8. Security

We apply industry-standard technical and organisational measures to protect your data. All communications between the software and our servers are encrypted in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, reach us via Telegram.